jFurtado's review of Circuit City Stores, Inc.

Circuit City Stores, Inc.

         
Customer Reviews & Ratings
Complaint Posted 8/9/2007
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Review 8/9/2007
I've been treated very poorly when returning items to this store. The customer service reps where rude and not helpful. And after making a mistake while making my refund they told me that I would have to return in a few days after they "figure out" how to fix the mistake. After speaking to Eric the GM of the store, he refused to give me the cash I was owed. He said he would look in to the problem and that it would be 1-4 days until they find out the results THEN coprorate would decide to issue me a check via snail mail.

I told him that i've spent thousands of dollars in the past year at Circuit City. He refused to refund the money I was owed and I sincerely doubt that I'll ever see my money.
 
 
 
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Additional Business Information
Hours   Phone   (804) 342-6401 Address   2040 Thalbro Street Customer Service Department
Richmond, VA 23230
Website   http://www.circuitcity.com Email  
Contact   Alan McCoullouga Other  
 
 
 
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