Alain A.'s review of DVD Wholesale Warehouse

DVD Wholesale Warehouse

Customer Reviews & Ratings
Complaint Posted 12/30/2009
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Review 12/30/2009
I ordered originally from a post on a Your Baby Can Read package. The description on the offer mentioned the complete package of 5 DVDs, 50 Word Game Cards, 5 Lift a flap books, 5 Wipe Clean Cards, a pen, the My First Words 30 Words Sliding Book Window, the Workshop DVD, a Song CD and finally 82 Double Sided Word Cards, 25 Sliding Word and Picture Cards, and the Parent's guide. To keep a long story short, they cancelled my order from and made me reorder it from their own website. I noticed however that the new offer was missing the last 3 items I described above but a sales rep assured me that it is the same offer and I will be getting the same thing. So, I ordered. I never received the 3 items. They have been giving me the run around for 1 week now. They are very rude with their replies to email. I am currently evaluating the value of the 3 items by asking the real Your Baby Can Read company and will ask Visa to either refund the whole or part of it (not sure if they can do this). BTW, my shipment was also 1.5 weeks late.
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Additional Business Information
Hours   Phone   (305) 905-3125 Address   13015 SW 89th Place, #155
Miami, FL 33176
Website   Email
Contact   Manager Owner Other  
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