Jerome V.'s review of Ethan Jewelry

Ethan Jewelry

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Customer Reviews & Ratings
Complaint Posted 1/19/2011
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Review 1/19/2011
The merchandise that I ordered from Ethan Jewelry (ethanjewelry.com) was for a 2 carat, D color diamond solitaire ring, which included appraisal documentation. The merchandise that I received was not close to how it was described on their website and the "appraisal" was clearly falsified. To confirm my suspicions, I took the ring to two local jewelers that found the laser inscription of the actual GIA grading report # of the diamond on the girdle. The diamond graded as a 1.5 carat, K color diamond (diamond color is somewhat subjective, but the stone was professionally graded 7 color shades lower - yellow and nowhere near colorless). Ethan Jewelry offered a partial refund of $750 to keep the ring once I told them what they sold me. Not being the ring that I purchased, I sent the ring back, but they refused to pay for return shipping. I am still looking for a refund of the original shipping and handling charges of $30 and my shipping charges of $117 to ship it insured back to Ethan Jewelry. Additionally, I want other potential customers to be made aware that this company willingly sends fraudulent appraisals, falsifies product descriptions, and/or delivers product that is far less superior than what is purchased. If the prices seem too good to be true, they probably are and you will likely receive sub par merchandise. I would never purchase anything from Ethan Jewelry.
 
 
 
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Additional Business Information
Hours   10 AM - 5 PM (PST) Phone   (310) 893-0783 Address   4711 West Washington Blvd.
Los Angeles, CA 90016
Website   http://www.ethanjewelry.com Email   sales@ethanjewelry.com
Contact   Paul Smith Other  
 
 
 
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