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Still As bad as it gets in customer service. My ipod 5 appears to be gone in their possession
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UPdate on July 31 2020. Still no satisfaction from Ipod Battery Depot. I contacted Ipod Battery Depot today for the first time since registering the complaint below in May. I contacted by email and phone. No reply yet. My status is they are either extremely poor in handling business or they are a scam. Will retract if things change.
I sent my Ipod 5 to this company about 10 weeks ago to have a battery replaced. Paid online and received a package to send it to them. In about a week I received notice via email that they had replaced the battery and were now testing it. I would receive the ipod soon as they ship out. That was about 8-9 weeks ago. About 6 weeks ago I started contacting them by any means necessary: Email, phone, web site . . . multiple times (around 10 so far) and no response. I have just filed with the BBB and now I am placing a complaint with every review site that I can find. Wish I had done my homework. Ipod Battery Depot . . . just follow through on what you were paid for and I will rescind.
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