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Review 9/21/2010
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The company approved me for a modification and I have not heard from them since then. No one answers the phone,returns an email, or has the courtesy enough to have a message to their service to the effect that they are no longer there. I do not know what they do except prey on innocent people who need help. I have had various people call them also; with no response. Be careful and don't be fooled if someone promises and then never delivers.
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Business's response - by LSH Solutionson 12/8/2010
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We took an application from Cynthia but unfortunately we could not qualify her for a modification. We only charge people we can help so we did not charge Cynthia any money and called her back to let her know that we would not be able to take her on as a client. Cynthia continued to call us but at that point there was nothing we could do for her. We never promised her that we could help her and apologize to her if there was any confusion as to her eligibility or what we could or could not do for her. I want to reiterate that we never charged her any money and our policy is to only charge clients that we are able to approve for a modification. We also have a refund policy if for any reason a client decides not to go through with a modification after we have them approved.
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