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Review 2/24/2011
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I want to say my overall experience with this agency was wonderful! I was a bit scared because I had never had anything appraised before and I wanted to ensure that I went somewhere legit. I found this agency online and found the reviews to be wonderful, so I gave them a try. Their hours were wonderful and was able to get this appraisal done even with my busy schedule. They even stayed open a bit later to ensure a good appraisal for me, it was very sweet. The price of the appraisal was more than reasonable as well.
I would like to share my experience:
When I first arrived I felt very secure. A security guard walked me up to the office where the gemtologist worked and made sure I got to where I needed to be. Paul Shikhvarger was the name of the gemtologist and he was very friendly. He chatted with me during the whole time he was doing his analysis of the ring and told me if I had any questions to ask away.
He was very careful of my ring I was getting appraised. He made sure I could see what he was doing at all times and made me trust that he would take good care of my ring. He was very informative and very knowledgeable, was able to answer any question I had quickly and professionally.
The forms that were filled out for my insurance were professional and very well put together. It was well worth the money and the time. He was not at all biased about the worth of the ring and gave me a true appraisal. I would suggest anyone wanting to get a true appraisal to go to a gemtologist and not a jewellery store.
I give this agency a 5 star rating, professional, friendly, very knowledgeable, safe and clean office.
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