callison's review of Mattress Land

Mattress Land

         
Customer Reviews & Ratings
Complaint Posted 7/5/2010
. 1
. 0
Review 7/5/2010
Ugh! Definitely do not buy from here! I purchased a Tempurpedic mattress, box spring, and furniture to be delivered march 7th. On the date of the delivery, they showed up without the paperwork and delivered the mattress and a cheaper version of the box spring than I bought (I bought Tempurpedic and they sent a mismatched cheaper brand) When I called they said the furniture was on back order and they would deliver in 3 weeks plus the box spring was just a mistake. Five weeks later after several calls I went to the store, Still no furniture and the owner Steve refused to give me a refund and finally consented to giving the refund for the furniture but said it would take 30 days (No idea why since I paid cash~which was my mistake.) He was so mad he refused to give me the 2 pillows which were supposed to be given to me since I bought a tempurpedic (I kept the mattress, the furniture was all he was refunded me for) After another 6 weeks, I went back bc I still had not received the money for the furniture I never received and Robbie refused to talk to me called the police (he Aventura police was wonderful and made him give me the corporate address which I needed to fie in small claims court.)

After another two weeks, Steve again promised the check but again I didn't receive it. I finally went back and I refused to leave and received the check for the furniture I never received. I just hope it clears!

I also realized in the interim that they charged me 14% tax..a scam often used because buyers don't check the hand written calculations...
 
 
 
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (305) 46-6-2311 Address   17700 Biscayne Blvd
Aventura, FL 33160
Website   Email  
Contact   New Contact Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.