Customer Reviews & Ratings
Review Posted 8/23/2011
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Review 8/23/2011
I have been doing business with Monex Credit Company for five years and in all of that time there has never been a problem with their business practices. My broker, Steve Thornbury, is very professional, courteous and efficient with every order transaction I submit. He keeps me informed of price movements when they near a buy or sell point as well as informing me of any financial news that may affect my account. I've read many ex-client complaints and they mostly have to do with financial loses due to the complainant's own speculative decision making. They blame the account representative for misguiding them when they should have investigated his/her recommendation(s) before submitting a buy or sell order. Monex has executed every order I have submitted with accuracy and timeliness and never have they tried to force or scam me into something that I didn't want. Monex operates no differently than Merrill Lynch vis-a-vis the stock market, who I also have an account with. Neither Monex nor Merrill Lynch are responsible for loses suffered by clients based upon their own order decisions. I have and will continue to recommend Monex Credit Company to others interested in precious metal investing. This company has been in business for 43 years. Any firm lasting that long has to have strong business integrity and professionalism. The rating for this company should be an A+.
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Phone   (949) 752-1400 Address   4910 Birch Street
Newport Beach, CA 92660
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