Customer Reviews & Ratings
Review Posted 10/28/2019
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Julio Luna
I recently went through a divorce and needed to refinance my home, so I called New American Funding because they were recommended by NerdWallet as being one of the best lenders. I connected with Julio Luna and immediately I could tell he was genuine and wanted to do the best he could to help me. He worked very hard to get me a good interest rate and payments I could afford, giving me several options and customizing the loan to fit my circumstances. In the end it was an easy decision to finance my loan through New American Funding because of Julio’s efforts in working with me. I have felt completely at ease making that decision. Julio has been personable and helpful in every step of the process, but never pushy. He has kindly and patiently listened and answered every question I've had in a way I could understand, always asking if the explanation made sense. I felt completely comfortable working with him and reassured that I could ask him any question at all about the loan and the process at any time. Not only did I get a great rate and excellent customer service, but I learned a lot by going through this process thanks to Julio!
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Additional Business Information
Hours   Monday - Friday 7AM to 7PM, Saturday 6AM-12PM, Sunday 6AM-12PM Phone   (800) 450-2010 Address   14511 Myford Road, Suite 100
Tustin, CA 92780
Website Email
Contact   Jennette Landrum Other  
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