Matt J.'s review of Overnight Prints

Overnight Prints

         
Customer Reviews & Ratings
Review Posted 6/16/2014
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Excellent service after the sale!
I've been using Overnight Prints for a while now. Their quality is consistently good in my opinion. Here's the kicker though, every time - EVERY time I've requested a reprint or something, they do it gladly. Obviously I've been asked to prove there is
an issue with photos, etc... but that's a small thing to ask of me. Most recently, there was an issue with some "dirty" prints [they got some random ink in them from somewhere] and they even expedited the shipping for me to have them by the day I need them
with no extra charge to me. I don't know what I did to get "VIP" customer access, either, but sometime after I'd been ordering from them for a bit, I got a direct line phone number I can call to speak with someone right away. Bottom line, Overnight Prints
isn't perfect, but they have handled their mistakes amazingly well with me, which is all you can ask of a company. Amazing quality, both in print and customer service!
 
 
 
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Additional Business Information
Hours   Monday - Friday: 5am - 10pm PST Saturday & Sunday: 7:30am - 5pm PST Closed holidays Phone   (888) 677-2000 Address   P.O. Box 15390
Irvine, CA 92623
Website   http://www.overnightprints.com Email   bbb@overnightprints.com
Contact   Lisa Tai Other  
 
 
 
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