sue d.'s review of Partner Van Lines

Partner Van Lines

         
Customer Reviews & Ratings
Review Posted 1/22/2009
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Review 1/22/2009
My roommate found them online & booked with them. We were moving out of our shared apt and we were supposed to move out on the same day. I was set with some movers I found in craigslist and I was happy with the price so I did not bother to shop around a lot.

The day of our move out, Partners came in the morning & moved Melissa(my ex-roommate). I was supposed to move in the morning too and noone showed up from this darn company. I dont even know if they have a company. I guess its two brothers who used to be movers. After calling them like million times, Ed, the guy I booked the move with answered the phone. He was so cool about not showing up and didnt seem to have any regrets. After sharing unpleasantaries with him. I hung up the phone and did the best thing that I could do at that point. I called the only people I knew who atleast showed up as promised.It was a bit more than what I had originally planned on spending.

I got Marco on the phone. He was very nice to me and said he will check to see if they can move me and that he would call me in 5 minutes. Well it seemed like the longest 5 mins in my life. But he called me and infact they were able to move me.

The guys showed up at 5p.m and got me out in time for me to hand over the keys to my landlord. Since I went on ranting about how the other guys stood up on me, I guess I need to balance it out a bit. I do want to tell you, these guys were very nice people. I didnt have any problems with them. I do wish I had found them before. The lead guy for the movers was Carlos. He made me feel calm and was so respectful. In the end, it all happens for the best. I am happy that I had to go with Partners at the end. Atleast I know now to do my homework.
 
 
 
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Additional Business Information
Hours   Phone   (650) 963-9463 Address   2500 Old Middlefield Way #B
Mountain View, CA 94043-2371
Website   http://www.theonemove.com Email   customerservice@theonemove.com
Contact   Yaacov Hakmon Other  
 
 
 
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