Don H.'s review of Sager-Midern Computer, Inc.

Sager-Midern Computer, Inc.

         
Customer Reviews & Ratings
Complaint Posted 2/26/2010
. 1
. 0
Review 2/26/2010
Do not buy from this company unless you enjoy purchasing a substandard computer that has a warranty that is next to useless. After several months of use, my laptop LCD screen simply stopped working. I sent the unit in for warranty repair only to find out that they would not cover the screen as warranty due to a small scratch on the screen. Their official statement was that the manufacturer of the LCD screen would not replace it without a $70 charge for the scratch. When I pointed out that the scratch had nothing to do with the other they agreed but still insisted that I was liable for the charge. After several back and forth emails they agreed to split the cost to 35 dollars and I finally relented. I just want my computer back in working order.
I will never purchase from this company again and I am recommending the same to everyone out there. If a computer is less than 7 months old and the screen stops working and they charge the customer for this "warranty repair" the company is not worth the hassle. Order from someone else, anyone else.
 
 
 
Was this review helpful? (6)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (626) 964-8682 Address   18005 Courtney Court
City of Industry, CA 91748
Website   http://www.sagernotebook.com Email   tony@sagernotebook.com
Contact   Tony Yuan Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.