Dawn K.'s review of Select Foam, Inc.

Select Foam, Inc.

Customer Reviews & Ratings
Complaint Posted 12/18/2014
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Do your homework!! Will not allow returns, no matter what they claim before you buy!
Deceitful practices! Be very careful ordering from these people. They have several different websites and names but the same sleazy business tactics for all! I had purchased a bed from them through their Selectair.com website wayyy back in March of 2014.
They compared the bed they were selling to the Select Comfort i10. I decided to try it since I was desperate for a bed due bad back pain and rheumatoid arthritis. First they charged my card immediately but never sent anything for over two weeks. No emails,
no bed! I tried to contact them several times but never was able to reach them and didnt get a reply until I told them I wanted to cancel my order! Then of course they were apologetic and promised the moon and the stars and I fell for it. I gave them and the
bed a chance but the bed was just not comfortable for me. I contacted Chris Nelson several times, letting him know this bed was not working for me and requested return info. He refused to give me the info I needed to return and then ignored all my calls and
emails!! They claim they have a 90 day money back guarantee, but GOOD LUCK GETTING YOUR MONEY BACK! I attempted to get the return info from them after 30 days, plenty of time to get my money back and got nowhere! IF you decide to go ahead and order from them
KEEP ALL OF YOUR RECORDS AND EMAIL CORRESPONDENCE because if you want to return anything you will need it! BTW, its Dec and Im still fighting...
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Additional Business Information
Hours   24 Hours a Day, 7 Days a Week Phone   (877) 362-6123 Address   141 Crandon Blvd. Suite 400
Key Biscayne, FL 33149
Website   Email   mattbyrd@selectfoam.com
Contact   Matt Byrd Other  
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