Customer Reviews & Ratings
Complaint Posted 9/14/2022
. 1
. 0
Could have been better
Sell your gold pays for a lot of advertising and promoting but they don’t pay out what’s it’s actually worth or fair.
I shipped my item from Hawaii and first it was deemed as lost through Fed Ex and I should have just claimed it lost and maybe received $5k instead calling into customer service and getting two different tracking numbers and losing my mind for a weekend.
It wasn’t worth the wait and hassle to send back to try and sell it myself so whatever.
I won’t use this service again.
Business's response - on 9/16/2022
We regret that you were not fully satisfied with your offer and overall experience with our company. When you originally accepted our offer, we were unaware that you were unhappy with the process. At Sell Your Gold, we strive to provide a convenient and hassle-free service that delivers a quick and easy method for customers to sell their gold and jewelry. I appreciate the opportunity you provided me to discuss our process further with you. We value our customers opinions and would like to thank you for sharing your concerns with us.
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Additional Business Information
Hours   M-F 8am-8pm EST - Sat & Sun CLOSED Phone   (888) 465-3860 Address   6401 Congress Avenue #175
Website Email
Contact   Laurence Levine, VP of Operations Other  
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