Central Vacuum Planet, inc.

2.2 star rating Rating - based on 9 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Review Posted 9/8/2013
Great service I did not experience the issues ours on this site had
Ordered on a Saturday morning. I was contacted by Todd and he explained a few things (the Nutone unit was not in stock). Todd emailed me tracking numbers and I received everything as promised. It did take about 10 to receive the shipment but other... Read More »
 
 
 
Complaint Posted 7/30/2012
Ripped Off! Also Operating Under Central Vacuum Supply
Took my money and never sent the product. After not shipping out in a week I contacted them through their web site and they said there would be a 1-3 week delay because of damage to their warehouse from the recent tornadoes. This seems to be their... Read More »
 
 
 
Complaint Posted 6/26/2012
Took my money and never heard from them again!!!
I ordered a central vacuum attachment kit from them and they charged my American Express card immediately. They offer shipping within 24-48 hours of order, unless backordered, in which case they will contact you. After several days of no email tel... Read More »
 
 
 
Complaint Posted 5/8/2012
Stopped waiting for delivery, no response, cancelled order
We placed an order a week ago online and cannot get them to respond to email or answer phone. It is too bad there isn't a rating of zero since that is their performance. Read More »
 
 
 
Complaint Posted 1/28/2012
central vacuum planet
I ordered a vacuum hose kit on Dec 14 2011
for a xmas gift.
I called a week after xmas to find out why i havent received it yet'
I was told it was backordered and should be getting it in a week or two.
well here it is jan 28 and no hose yet
a... Read More »
 
 
 
Complaint Posted 8/8/2011
Review 8/8/2011
BEWARE! My experience has been very similar to the one Diane S. has had. Transaction starts out fine then deteriorates. They rarely reply to phone calls and/or emails. Once they get their merchandise returned they will not post a refund to your cr... Read More »
 
 
 
Complaint Posted 3/18/2011
Review 3/18/2011
So far my customer service experience with vacuum planet is very bad. It started out good. I received my powerbrush in a timely manner. The problem came when I tried to return it. They were reluctant to give me a return # and the address to return... Read More »
 
 
 
Review Posted 7/22/2009
Review 7/22/2009
Had a easy transaction with Central Vacuum Planet. I ordered online (I live in New Jersey) and my tool set arrived just 3 days later. Everything worked great and the shipping was fast. Thanks. Read More »
 
 
 
Review Posted 7/21/2009
Review 7/21/2009
Had a great experience ordering online from CentralVacuumPlanet.com. I was not so sure what type of hose I needed and after about 3 phone calls and countless questions, we selected the right one. The customer service people were so patient and hon... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (888) 299-3207 Address   1025 Staghorn Street
Wellington, FL 33414
Website   http://www.centralvacuumplanet.com Email   orders@centralvacuumplanet.com
Contact   Michael March Other  
 
 
 
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