Complaint
Posted 6/1/2014
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1 Review
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0 Question
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1 Profile View
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1 Answer
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Trustlinker since 06/01/14
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LOS ANGELES, CA
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Beware - "SCUBA Schools of America"
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If you notice, most of the 4 & 5 stars are from fake posters with less than 5 reviews. I have over 125 reviews and am a legitimate Yelper. Rusty Berry who runs SSA is a complete liar & thief hiding under the veil of "promoting" t... Read More »
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Review
Posted 11/29/2010
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1 Review
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0 Question
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70 Profile Views
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0 Answer
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Trustlinker since 11/29/10
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CA
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Review 11/29/2010
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Prior to becoming scuba certified, the only thing my wife and I knew about the water, was that it was wet.
In 2006 we ventured into the Shop and were met with open arms by Rusty and Niki. That first evening, our lives were changed and enriched... Read More »
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Review 11/9/2010
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This shop is a rip-off, and the owner, Rusty Berry, is a crook and a scam artist. I met him at a travel event, and he told me that the total cost to get certified to scuba dive would be only a few hundred dollars. Once I got down to his shop, he t... Read More »
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Business's response - by Rusty Berryon 11/9/2010
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Hey Hessie D....or whatever your real name is. If you had an issue make a complaint with the BBB, unless you already have and have had it dismissed. We told you to become a certified diver you can expect to spend between $400 to $800 as a minimum.... Read More »
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Review
Posted 11/9/2010
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1 Review
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0 Question
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59 Profile Views
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0 Answer
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Trustlinker since 11/09/10
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Review 11/9/2010
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I have been an active professional and recreational diver for nearly 34 years and have worked with numerous dive shops on both coasts. During this time I have worked with dive shops all over the country and consider myself to have a good sense of... Read More »
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Review
Posted 11/8/2010
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1 Review
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0 Question
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67 Profile Views
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0 Answer
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Trustlinker since 11/08/10
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Review 11/8/2010
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Scuba Schools of America is one of the most professional outfitters I have ever used. I have been diving with this company for more than 7 years. I have had my products repaired and/or exchanged if needed without incidence. The employees are court... Read More »
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Review
Posted 11/8/2010
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1 Review
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0 Question
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67 Profile Views
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0 Answer
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Trustlinker since 11/08/10
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CA
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Review 11/8/2010
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I've been diving with the guys and gals at Scuba Schools of America for more than four years now, and I can honestly say, I would not dive with any other dive group. I have always received superior customer service and support from the crew at SSA... Read More »
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Review 11/8/2010
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I have dealt with Scuba Schools of America for the past two years and have found Rusty and all his staff to be nothing less than professional and very serious about teaching safe diving. They have taught me how to truly DIVE and to be a confident,... Read More »
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Business's response - by Rusty Berryon 11/9/2010
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Thanks for your kind words David M. See ya underwater Read More »
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Review 11/8/2010
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Pushy, manipulative, coercive owner. There are all sorts of accounts on the internet of bad experiences with this shop; ranging from bad experiences with buying a particular item, to having been manipulated into purchasing several thousand dollars... Read More »
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Business's response - by Rusty Berryon 11/9/2010
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Mmmm....the only Doug P we have in our system is Doug Pinsak. Can't imagine the problem you had with your mask purchase....maybe you can call us and let us know so we can possibly fix it. If you mean being manipulated by asking a person.." Would y... Read More »
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Review 10/21/2010
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Working with Rusty Berry at Scuba Schools of America has been a rewarding and very satisfying experience. He has taught me how to scuba dive safely while maximizing the fun factor. He has also help me to advance to more experienced levels of divin... Read More »
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Business's response - by Rusty Berryon 11/5/2010
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Hey Mac!
Thank you for your kind words. Usually the only people that post on the BBB are people that are pissed. We have enjoyed working with you and your family. We look forward to many more years of really cool diving!! Read More »
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Review 10/21/2010
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I have been a customer of Scuba Schools of America for many years. Rusty and his staff have always gone the extra mile to satisfy my needs. When I have had any issue with equipment or training Rusty has come threw. Thanks for the education,support... Read More »
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Business's response - by Rusty Berryon 11/5/2010
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Hey Diverman B! I think this is Mike B??? Thank you for your kind words. I believe you have been diving with us for well over ten years. Hope to see you at our annual holiday party on the first Saturday in December. We are doing our Holiday Toy Dr... Read More »
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Review 3/8/2010
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Dealt with them personally and with a friend. Totally unscrupulous sales and owner. Old school high pressure sales, bait and switch, and preys on the inexperienced to sell them more than what they need at inflated prices. Am in the process of repo... Read More »
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Business's response - by Rusty Berryon 11/5/2010
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On the contrary. On our receipts there is a two day return policy on most items with the exception of special order or custom items and any personal snorkeling equipment. We have no complaints with any agencies. We have been able to get all compla... Read More »
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